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What our clients are saying about us

We are so glad that we had Huyen to help us find an apartment in Hanoi. Despite our specific requests and hard decisions she was able to show us multiple apartments that fit our needs. She was responsive to our messages and even early to all our appointments. In the end we were able to pick an apartment after just one day of viewings, and she had us ready to move in immediately after. We highly recommend Huyen as an agent.
Matthew Edwards
Nhan was recommended to us by Embassy and UN staff who had worked with her before. We could not be happier about our experience with her. She understood our needs and guidance right at our first meeting. So, all the apartments we visited were good options! Nhan is not only a good house hunter, her kindness, proactiveness, negotiation skills and effectiveness are of high value. She also is someone who takes care of landlord relations and gathers valuable information —for example, if construction work is planned close to the building. And she never leaves you behind; after two years living in the beautiful place she found for us, she is in touch and we know that we can ask for her support as needed. Thank you, Nhan!
Raquel Fernandez
Amy is the most professional, highly experienced, flexible, and friendly agent I have worked with so far. She listened to what I was looking for and selected a suitable portfolio of properties for me to view. Amy assisted me to think through the pros and cons of each property until I made my final decision. She is very patient. She negotiated for me the contract and managed my move in. With the language barrier in Vietnam, having Amy support me has been such a relief. She literally hand held me through out including installing the Internet and cable TV, changing curtains, purchasing household effects. Amy was effective in mobilizing the team at Vietlonghousing to attend to different issues timely and to my satisfaction. I can confidently recommend Amy to you as an agent because I am keeping her for my entire stay in Vietnam.
Caroline Nyamayemombe
Ever since we were thinking about coming to Hanoi. The whole staff were very helpful. And Nhan has been so important in our family life throughout the 4 years we’ve been in Vietnam. She is very helpful and irreplaceable in the communication with our landlord. We are very grateful!
Manuel Zazueta
We have been working with Ms. Huyen for about 6 months during our house search! She is such a professional, friendly, and knowledgeable agent! Equally important, she is very caring her clients and provided us valuable assistance for living in a new environment! With her and her company's other colleagues joint efforts, after visiting numerous properties, we finally secured a place we love! We highly recommend Ms. Huyen to you!!
Guo Li
I am writing to thank Bui Khanh Huyen for the quality of service provided by you and your company. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated for us and the way you conduct business as a whole. We are really happy with your behaviour and excellent service to finalise house contract this time All the best and I wish more success in coming days.
PRAMANIK CHANDRANATH , Thales Avionics
Huyền is the most amazing person. She helped my wife and I find our dream apartment. She is so friendly, professional and honest. We felt immediately comfortable with her and were not going to choose any other agent to find us our new home. It is difficult when you are in a new country and have all the administration to navigate with regards to property rental. Huyền’s communication is excellent and we were always comfortable, especially when having to sign contracts, which she sent us in advance to read and advised about things we need to look at when it comes to the apartment features and contracts. We can’t recommend her highly enough and she’s someone we will always have a relationship with. Thank you so much Huyền.
Neil Harduth
Huyen is an extremely reliable and committed consultant who made the process of finding our house a breeze! She has been reallt helpful in giving us ongoing support since moving into our house. She is always on call and at the ready to communicate with both us and our landlord , which is an amazing help with language barriers and such. I have recommended Huyen to friends who have also found her to really listen to their preferences and have found very fitting places! Thank you for your help Huyen!
Alanna Hannifin
Huyen is so helpful and great at finding unique houses. Huyen understands the language barrier for foreigners and will act as a translators for you with your landlord in a prompt manner. She goes above and beyond when helping, she even once helped me with paying my bills by showing me how to use the service. When ever you need any documentation she makes it happen within the day! Thank you for all your help!
Terri Mc Sweeney
I cannot recommend Huyen enough! I recently moved to Hanoi by alone and had no housing set up when I got here--and did not expect it to be as easy as it was. Huyen was professional, thorough, and so kind each time we met for showings. She showed me a number of great listings, and was able to find me great options that fit was I was looking for. She is very knowledgable about every apartment she shows, and the neighborhoods they are found in. The process of finding a place to live was both smooth and efficient. I am so happy with my apartment now! If you are new to Hanoi, or just looking for a new place, I highly recommend working with her.
Océane Parker
Excellent attitude and assistance all the time, both before and after the contract is signed. Very glad I was able to work with her as she made our life easier. Thanks indeed
Miguel Moro
I have known San since my first day in Hanoi and he has remained a trusted friend over the past 4 and a half years we have been living in Hanoi. He and his team helped us settle in when we first moved to Hanoi and has always been available to provide advice as we learned to navigate our way of living in Hanoi, As a real estate agent, San is a cut above the rest. Without a doubt, he is the BEST real estate agent in Hanoi. He is entrepreneurial and his company is a market leader in the real estate business in Hanoi. He provides world class and easy access to the real estate market in Hanoi through his company's website, which is extremely useful and comprehensive for someone moving to Vietnam. He is also sensitive to the needs of his clients. He takes his time to understand his clients requirements and delivers what they are looking for to ensure a smooth transition in to their new home. San also understands the importance of building lasting relationships which I value very much. Without hesitation, I would recommend San to anyone who is moving to Hanoi long term.
Alwaleed Alatabani, The World Bank
I have been living in Vietnam since last 8 years and since then Mr. San Bui is taking care of my accommodation needs - first a villa followed by an apartment. He is very prudent in finding the best housing at the most cost effective price in the shortest possible time. He and his team are very trustworthy, understands changing needs of clients and recommends the best options without any follow ups. I would highly recommend Mr. San Bui and his housing agency to any local and foreigners looking for a property in Vietnam. With Best Wishes, Vaibhav Sakorikar Banking Executive, Hanoi
Vaibhav Sakorikar, Banking
Nhan is an excellent broker. She has the capacity to understand the customers need well and she will not waste your time by showing houses that are not matching your interest. Besides this, she maintains an excellent relation with the land lords and gives excellent advice if they have a good reputation or not. That is very important. And Nhan is also just a very nice person! I can fully remommend Nhan to be your broker in Hanoi.
Haverkort, INGO Agriterra
Nhan has been a valuable person throughout my family’s stay in Hanoi. She knows how to listen to clients’ needs and work based on them, so looking for my first home was smooth. She also continues to support and is VERY responsive to our needs and queries. She is knowledgeable, reliable and experienced in the industry. Her communication skills (in English) is great too! Highly recommended!
Michelle Anthony, Telecoms
I have been living in Vietnam for more than 3 years and Ms.Nhan is one of the best property agent have ever worked with. She is very hard working, reliable and she will find exactly as per your preference. Even if it is late hours, she will respond to your queries or issues immediately. She has helped many of my expat friends in Hanoi and I strongly recommend Ms.Nhan for all the property related matters.
Mukthar, XAct Solutions
San is an excellent agent, very dedicated and professional. It’s been a great pleasure to meet him. He has helped me a lot in finding a place to live in Hanoi and discover the city. Thank you San.
Javier Salas, Embassy of Peru
Excellent service. I have been in Hanoi 5 year and Nhan has always been the person in charge of my accommodation. She is reliable, efficient and smart. To work with her it’s always a pleasure.
Lina M Rojas, BIS
Nhan has been excellent through out our stay in Vietnam. She was initially very helpful showing us around and taking us to accomodations that she knew might suit us. She was updating us all the time with different apartments which matched our criteria. Her English is amazing and this helped when negotiating with landlords. After we found our place, she is still in contact with us providing any updates we need from our building and she helps us to communicate with the landlord whenever we need anything. Always contactable and excellent continuous service provided. Would recommend to anyone if you are looking for an apartment. Thank you Ms. Nhan ☺️
Rishi Parmar, ISV
San and his staff have been a stellar agent and trusted friend over the past few years. He is very professional, Caring, and trustworthy, not only on property rental aspect but also going out of his way to help you during and after your settling down. When I returned from long holiday and realize my car ran out of battery- I called him. Highly recommended!
Jerry, World Bank Hanoi
Vietlong moved me and my family 3 times in the past 6 years and they never disappoint. It has always been pleasant to work with Hien and San, they know what we want and never gets tired of finding the perfect home. They also make sure our apartment is well kept and repairs are always updated. I highly recommend Vietlong for finding your next home. They’re the best real estate brokers as well landlords in Hanoi!
Patricia Macabulos, Chevron Vietnam
I am extremely happy with the services supplied by Ms Nhan. She was so efficient and easy to work with. I only had 1 day to see apartments. The work done prior to my arrival by Ms Nhan meant that this day flowed smoothly. After the first property viewing she next exactly what I wanted and so quickly re-arranged the viewing schedule. The property that I signed for is perfect for me and my needs. It also filled many of my “wish list desires” and all well in my price range.
Tanya Diane Lee-Parker, Physical Education Teacher - UNIS School
I find it pleasurable to work with Ms Nhan from Vietlong Housing who found an apartment for our family in Tay Ho area, Hanoi. She took time to understand our needs and has been very patient to arrange viewings of several properties that she thought would meet our requirements. I found Ms Nhan to be friendly, honest and reliable. I would recommend her professional service to anyone who has any property needs in Hanoi without hesitation.
Kelvin Wong, Investor, Landlord, Author - KelvinWong.com
We had planned two weeks to find a house in Hanoi. With Nhan's help we were able to do it in three days. We could have done it in one, because she had lined up all the houses we were interested in for the first morning. She quickly understood our needs and preferences, guiding us but letting us see other options too, so we didn't feel pressed or limits in our choice at any point. Her honesty and insight was of great help. She made an experience we feared into a pleasurable and easy one. And highly recommendable.
Ignacio Sevilla, Embassy of Spainish in Hanoi
Ever since our initial arrival in Hanoi and venturing out on our first house hunting expedition, Mr. San Bui and his team at Viet Long Housing have been nothing but superb. San has gone above and beyond any expectations we had, not only in the process of finding and securing a house, but also afterwards to help make it a home. He has guided us with advice on where to purchase items as well as pointed us in the right direction for quality services here in the city. He has always promptly answered any questions we have had and has made the relocation process seamless. We would recommend San and his team to anyone looking to move to Hanoi.
Misty Shipley and JJ Akin, Operation Director of UNIS Hanoi
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7 thoughts on “Bui Khanh Huyen

  • on January 4, 2022

    I cannot recommend Huyen enough! I recently moved to Hanoi by alone and had no housing set up when I got here–and did not expect it to be as easy as it was. Huyen was professional, thorough, and so kind each time we met for showings. She showed me a number of great listings, and was able to find me great options that fit was I was looking for. She is very knowledgable about every apartment she shows, and the neighborhoods they are found in. The process of finding a place to live was both smooth and efficient. I am so happy with my apartment now! If you are new to Hanoi, or just looking for a new place, I highly recommend working with her.

  • on February 15, 2022

    Huyen is so helpful and great at finding unique houses. Huyen understands the language barrier for foreigners and will act as a translators for you with your landlord in a prompt manner. She goes above and beyond when helping, she even once helped me with paying my bills by showing me how to use the service. When ever you need any documentation she makes it happen within the day! Thank you for all your help!

  • on March 22, 2022

    Huyen is an extremely reliable and committed consultant who made the process of finding our house a breeze! She has been reallt helpful in giving us ongoing support since moving into our house. She is always on call and at the ready to communicate with both us and our landlord , which is an amazing help with language barriers and such. I have recommended Huyen to friends who have also found her to really listen to their preferences and have found very fitting places! Thank you for your help Huyen!

  • on July 18, 2022

    Huyền is the most amazing person. She helped my wife and I find our dream apartment. She is so friendly, professional and honest. We felt immediately comfortable with her and were not going to choose any other agent to find us our new home. It is difficult when you are in a new country and have all the administration to navigate with regards to property rental. Huyền’s communication is excellent and we were always comfortable, especially when having to sign contracts, which she sent us in advance to read and advised about things we need to look at when it comes to the apartment features and contracts. We can’t recommend her highly enough and she’s someone we will always have a relationship with. Thank you so much Huyền.

  • on October 30, 2022

    I am writing to thank Bui Khanh Huyen for the quality of service provided by you and your company. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated for us and the way you conduct business as a whole.

    We are really happy with your behaviour and excellent service to finalise house contract this time

    All the best and I wish more success in coming days.

  • on March 27, 2023

    We have been working with Ms. Huyen for about 6 months during our house search! She is such a professional, friendly, and knowledgeable agent! Equally important, she is very caring her clients and provided us valuable assistance for living in a new environment! With her and her company’s other colleagues joint efforts, after visiting numerous properties, we finally secured a place we love! We highly recommend Ms. Huyen to you!!

  • on March 5, 2024

    We are so glad that we had Huyen to help us find an apartment in Hanoi. Despite our specific requests and hard decisions she was able to show us multiple apartments that fit our needs. She was responsive to our messages and even early to all our appointments.
    In the end we were able to pick an apartment after just one day of viewings, and she had us ready to move in immediately after.
    We highly recommend Huyen as an agent.

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