Nicolas Nguyen is an excellent and friendly agent. He is very friendly and responsive. We stipulated several specific requirements for housing when we moved to Hanoi. Nico showed me several options available that met our specifications. We were able to sign a lease within a week. All follow, questions, and queries sent to Nico have been addressed and satisfactorily resolved within hours. I have recommended Nico to several others and all have been very satisfied with his services. I've lived and rented in a number of countries globally and can honestly say that Nico the best and most efficient agent I've dealt with internationally.